Clean Mac Manual

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OS X El Capitan supports two methods of installation. The default method is an upgrade install, which will upgrade your Mac to El Capitan while preserving all of your user data and apps. This is the most common means of upgrading the operating system and is recommended when your Mac is in good shape and having no problems.

The other installation process is known as the clean install. It replaces the contents of a selected volume with a new, pristine version of OS X El Capitan that does not include any previous versions of the operating system, applications, or data files that may have been present on the selected drive. The clean install method is a good choice for testing a new OS on a dedicated drive or partition, or when you have been experiencing software related issues with your Mac that you have not been able to fix. When the problems are severe enough you may be willing to trade keeping all of your apps and data for starting with a clean slate.

It's the second option, a clean install of OS X El Capitan, which we'll address in this guide.

What You Need Before Installing OS X El Capitan

Before proceeding, you should first verify that your Mac is capable of running OS X El Capitan; you can do this by visiting:

Once you've checked out the requirements, come back here for the next, extremely essential, step:

Back Up Your Existing Version of OS X and Your User Data

If you're going to install OS X El Capitan on your current startup drive using the clean install method, then you will by definition erase everything on the startup drive as part of the process. That’s everything: OS X, your user data, anything and everything you have on the startup drive will be gone.

No matter why you're undertaking a clean install, you should have a current backup of the existing startup drive's contents. You can use Time Machine to perform this backup, or one of the many cloning apps, such as Carbon Copy Cloner, SuperDuper, or Mac Backup Guru; you can even use Disk Utility. The choice is up to you, but whatever you choose, it's important to take the time to create a current backup before you start the installation.

Types of Clean Installs

There are actually two types of clean installs you can perform.

Clean Install on Empty Volume: The first option is the easiest: installing OS X El Capitan onto an empty volume, or at least one whose contents you don’t mind removing. The key point is that you're not targeting your current startup volume as the destination for the clean install.

This type of clean installation is easy because, since the startup drive isn't involved, you can perform the clean install while booted from the current startup drive. No special, custom-made startup environment needed; just start up the installer and go.

Clean Install on Startup Volume: The second option, and perhaps the more common of the two, is to perform a clean install on the current startup drive. Because the clean install process erases the contents of the destination drive, it's obvious that you can't boot from the startup drive and then try to erase it. The result, if it were possible, would be a crashed Mac.

That’s why if you choose to clean install OS X El Capitan on your startup drive, there's an extra set of steps involved: creating a bootable USB flash drive that contains the OS X El Capitan installer, erasing the startup drive, and then starting the clean install process.

Check the Target Drive for Errors

Before you start any installation process, it is a good idea to check the target drive for problems. Disk Utility can verify a disk, as well as perform minor repairs if a problem is found. Using Disk Utilities First Aid feature is a good idea before you start the install process.

Perform the steps outlined above, when completed return here to begin the installation process.

Let's Get Started

If you haven't yet downloaded a copy of OS X El Capitan from the Mac App Store, you'll find instructions for how to do this in our article: How to Upgrade Install OS X El Capitan on Your Mac. Once the download completes, come on back here to continue the clean install process.

If you decided to perform the clean install on an empty volume (not your startup drive), you can jump ahead to Step 3 of this guide.

If you’re going to perform the clean install on your Mac's current startup drive, continue on to Step 2.

Erase Your Mac's Startup Drive Before Installing OS X El Capitan

To perform a clean install of OS X El Capitan on your Mac's current startup drive, you'll first need to create a bootable version of the OS X El Capitan installer. You can find instructions in the guide:

Once you finish making the bootable USB flash drive, we're ready to continue.

Booting From the OS X El Capitan Installer

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The following process will erase all of the data on your startup drive. This can include all your user data, music, movies, and pictures, as well as the current version of OS X installed. Make sure you have a current backup before proceeding.

Insert the USB flash drive containing the OS X El Capitan installer into your Mac. More than likely it's already connected to your Mac, but if it isn't, you can connect it now.
Restart your Mac while holding down the option key.
After a short delay, your Mac will display the OS X Startup Manager, which will display all of your bootable devices. This should include the bootable USB flash drive you just created. Use your Mac's arrow keys to select the OS X El Capitan installer on the USB flash drive, and then press the enter or return key.
Your Mac will start up from the USB flash drive that contains the installer. This can take a bit of time, depending on the speed of the flash drive as well as the speed of your USB ports.
Once the boot process finishes, your Mac will display the OS X Utilities window with the following options:
1. Restoring From Time Machine Backup
2. Install OS X
3. Get Help Online
4. Disk Utility
Before we can clean install OS X El Capitan, we must first erase the current startup drive that holds your older version of OS X.
Select the Disk Utility option, and then click the Continue button.
Disk Utility will start. OS X El Capitan’s version of Disk Utility looks a bit different than previous versions, but the basic process for erasing a volume remains the same.
In the left-hand sidebar, select the volume you wish to erase. This will likely be in the Internal category and may be named Macintosh HD if you never renamed the startup drive.
Once you have the proper volume selected, click the Erase button located near the top of the Disk Utility window.
A sheet will drop down, asking if you wish to erase the selected volume and offering you the opportunity to give the volume a new name. You can leave the name the same, or enter a new one.
Just below the volume name field is the format to use. Make sure that OS X Extended (Journaled) is selected, and then click the Erase button.
Disk Utility will erase and format the selected drive. Once the process is complete, you can quit Disk Utility.

You will be returned to the OS X Utilities window.

Start the OS X El Capitan Installation Process

With the startup volume erased, you're now ready to begin the installation of OS X El Capitan.

In the OS X Utilities window, select Install OS X, and click the Continue button.
The installer will start, although it may take a few moments. When you finally see the Install OS X window, move on to Step 3 to complete the installation.

Launch the El Capitan Installer to Perform a Clean Install

At this point in the clean install of OS X El Capitan, the two supported methods of performing a clean install are about to merge. If you chose to perform a clean install on your current startup drive, as defined in the beginning of this guide, you then performed all of the tasks on Step 1 and have erased your startup drive and started up the installer.

If you chose to perform a clean install on a new or empty volume (not your startup drive) as described earlier in the guide, then you're ready to start the installer, which you'll find in the /Applications folder. The file is labeled Install OS X El Capitan.

With that step performed, we have unified the two installation processes; going forward, all steps are the same for both clean install methods.

Perform the Clean Install of OS X El Capitan

In the Install OS X window, click the Continue button.
The El Capitan license agreement will display. Read through the terms and conditions, and then click the Agree button.
A sheet will drop down asking you if you really meant to agree to the terms. Click the Agree button.
The El Capitan installer will display the default target for the installation; this isn't always the correct target. If it is correct, you can click the Install button and skip ahead to Step 6; otherwise, click the Show All Disks button.
Select the target disk for OS X El Capitan, and then click the Install button.
Enter your administrator password, and click OK.
The installer will copy the needed files to the drive you selected, and then restart.
A progress bar will display; after a while, an estimate of the remaining time will display. The time estimate isn't very accurate, so this is a good time to take a coffee break or go for a walk with your dog.
Once all the files are installed, your Mac will restart and you'll be guided through the initial setup process.

OS X El Capitan Setup Includes Creating Your Administrator Account

When the installation process is complete, your Mac will reboot, and the OS X El Capitan setup assistant will automatically start. The assistant will help you through the process of configuring your Mac and OS X El Capitan for use.

If you remember when you first got your Mac, you went through a similar process. Because you used the clean install process, your Mac, or at least the drive on which you chose to clean install OS X El Capitan, now looks and acts just like the day you first turned it on.

OS X El Capitan Setup Process

The Welcome screen displays, asking you to select which country your Mac will be used in. Make your selection from the list, and click the Continue button.
Select your keyboard layout; the available keyboard types will be displayed. Make your selection, and click Continue.
The Transfer Information to This Mac window will appear. Here you can choose to move existing data from a Mac, PC, or Time Machine backup to the clean install of OS X El Capitan. Because you can do this at a later date using the Migration Assistant, we recommend selecting Don’t Transfer Any Information Now. You chose a clean installation for a reason, including the possibility that you were having issues with your previous installation of OS X. Before you bring data over, it's a good idea to make sure your Mac operates without issue with a clean install first. Make your selection, and click Continue.
Enable Location Services. Enabling this service will generally allow apps to see where your Mac is located geographically. Some apps, such as Find My Mac, require Location Services to be turned on. However, since you can enable this service later from the System Preferences, we recommend not enabling the service now. Make your selection, and click Continue.
A sheet will drop down asking if you really do not want to use Location Services. Click the Don’t Use button.
Apple lets you use a single Apple ID for signing into multiple Apple services, including iCloud, iTunes, and the Mac App Store. Your Apple ID can even be used as your Mac login if you wish. This window is asking you to supply your Apple ID, and to allow your Mac to automatically sign you into the various Apple services whenever you turn on your Mac and log in. You can set the Apple ID sign in now, or do it later from the System Preferences. Make your selection, and click Continue.
If you chose to set up your Apple ID, a sheet will drop down asking if you wish to turn on Find My Mac. Once again, you can do this at a later date. Make your selection, and click the Allow or Not Now buttons.
If you chose not to set up your Apple ID, a sheet will drop down asking if you really don't want your Apple ID set to log you into the various services. Click the Skip or Don’t Skip button, as you wish.
The Terms and Conditions for using OS X El Capitan and related services will display. Read through the terms, and then click Agree.
A sheet will display, asking if you really meant it, that is, agreeing to the terms. Click the Agree button.
The Create a Computer Account option will display. This is the administrator account, so be sure to note the username and password you selected. The window will look slightly different, depending on whether you chose to use your Apple ID or not. In the first case, you'll have the option (pre-selected) to sign into your Mac using your Apple ID. In this case, you only need to provide your full name and an account name. A word of warning: the account name will become the name for your Home folder, which will contain all of your user data. We highly recommend using a name with no spaces or special characters.
If you decided not to use the Apple ID in step 6 above, or if you removed the check mark from the Use My iCloud Account to Log In item, then you'll also see fields for entering a password and a password hint. Make your selections, and click Continue.
The Select Your Time Zone window will display. You can select your time zone by clicking on the world map, or choose the closest city from a list of major cities around the world. Make your selection, and click Continue.
The Diagnostics and Usage window will ask if you wish to send information to Apple and its developers about problems that may occur with your Mac or its applications. The information sent back is collected in such a way as to be anonymous, containing no identifying information other than the Mac model and its configuration (click the About Diagnostics and Privacy link in the window for more information). You can choose to just send information to Apple, just send data to app developers, send to both, or send to no one. Make your selection, and click Continue.

The setup process is complete. After a few moments, you'll see the OS X El Capitan desktop, which means you're ready to start exploring the clean installation of your new OS.

Apple products are made with a variety of materials, and each product might have specific cleaning requirements which vary by the part you're cleaning. To get started, here are some tips that apply to all products:

Use only a soft, lint-free cloth. Avoid abrasive cloths, towels, paper towels, and similar items that might cause damage.
Unplug all external power sources, devices, and cables.
Keep liquids away from the product.
Don't get moisture into any openings.
Don't use aerosol sprays, solvents, or abrasives.
Don't spray cleaners directly onto the item.

If liquid makes its way inside your Apple product, get help from an Apple Authorized Service Provider or Apple Retail Store as soon as possible. Liquid damage isn't covered under the Apple product warranty or AppleCare Protection Plans. If you plan to visit an Apple Retail store, make a reservation at the Genius Bar (available only in some countries and regions).

For more detailed instructions, select your Apple product:

Notebook computers

Learn how to clean your Mac notebook computer.

MacBook, MacBook Pro, and MacBook Air

When cleaning the outside of your MacBook, MacBook Pro, or MacBook Air, first shut down your computer and unplug the power adapter. Then use a damp, soft, lint-free cloth to clean the computer's exterior. Avoid getting moisture in any openings. Do not spray liquid directly on the computer. Don't use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide that might damage the finish.

To clean the screen on your MacBook, MacBook Pro, or MacBook Air, first shut down the computer and unplug the power adapter. Dampen a soft, lint-free cloth with water only, then use it to clean the computer's screen.

MacBook Pro models from 2016 and later with Touch Bar and Touch ID: Clean the Touch Bar and Touch ID (power button) on these computers the same way you would clean the display. Shut down your Mac and unplug the power adapter. Dampen a soft, lint-free cloth with water only, then use it to clean the Touch Bar and Touch ID.

MacBook (13-inch, Late 2009) and MacBook (13-inch, Mid 2010): The bottom case of these computers uses a soft nonslip material. Use a 3M Gray Microfiber or soft dye-free, lint-free cloth to clean the bottom case.

Desktop computers

Learn how to clean your Mac desktop computer.

Mac Pro, Mac mini, and iMac

First, shut down your Mac and unplug the power cord along with other connected devices. Then use a damp, soft, lint-free cloth to clean the computer's exterior. Avoid getting moisture in any openings. Don't spray liquid directly on the computer. Don't use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide that might damage the finish.

To clean the display on your iMac, dampen the cloth that came with your iMac—or another clean, soft, lint-free cloth—with water only, and then wipe the screen.

Don't clean the screen of your iMac with a cleaner containing acetone. Use a cleaner intended for use with a screen or display. Never spray cleaner directly on the screen. It might drip inside the display and cause damage.

Displays

First, disconnect the display from power, from its connection to a computer, and from any external devices. Then use the cloth that came with your display or another soft, dry cloth to wipe dust from the screen.

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If additional cleaning of the display panel or case is required, use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean the display.

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Don't clean the screen of your display with a cleaner containing acetone. Use a cleaner intended for use with a screen or display. Never spray cleaner directly on the screen. It might drip inside the display and cause damage.

Peripherals

Apple wireless or USB keyboards, mice, and trackpads

First, power off the device. If your device uses removable batteries, remove the batteries. (If your device is wired, simply unplug it from your computer.)

Next, clean the outside of your device with a lint-free cloth lightly moistened with water. Don't get moisture in any openings or use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide.

If your Magic Mouse or Magic Mouse 2 isn’t tracking properly, there might be a hair or other debris on the sensor lens. Turn the mouse over and inspect the sensor window using a bright light. If you see debris, use compressed air to gently clean the sensor window.

iPhone cases

iPhone case—silicone

To clean your silicone iPhone case, remove your iPhone from the case. Use a soft, slightly damp, lint-free cloth to wipe the outside and the inside of the iPhone case. Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean the iPhone case.

iPhone case—leather

The leather iPhone case is made from natural leather. Its appearance will change as you use it. It might acquire a patina and might change color due to the oils from your skin and direct sunlight, further enhancing the natural look.

Cleaning the leather might affect its color. If you choose to clean this case, first remove it from your iPhone. Use a clean cloth with warm water and mild hand soap to gently clean the iPhone case. You can also use a mild cleaner along with a dry clean cloth. Leather cleaners and conditioners can change the color of leather.

Keep your iPhone case away from prolonged intense sunlight, heat, and humidity. Exposure to water, oil, makeup, and dyed materials (such as denim) can stain tanned leathers.

iPhone case—clear

To clean your clear iPhone case, remove your iPhone from the case. Use a soft, dry, lint-free cloth to wipe the outside and inside of the case. Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean the case.

iPhone Smart Battery Case

To clean your Smart Battery Case, remove your iPhone from the case. Use a soft, slightly damp, lint-free cloth to wipe the outside of the case. Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean the case.

When cleaning the internal Lightning connector, use a soft, dry, lint-free cloth, and don’t use liquids or cleaning products.

Learn how to clean your iPhone.

iPad accessories

Apple Pencil

To clean your Apple Pencil, use a soft, slightly damp, lint-free cloth. With the damp cloth, wipe your Apple Pencil from the tip end—but not the tip itself—toward the other end of your Apple Pencil. Don’t allow moisture to get inside the seam between the tip and the body of your Apple Pencil.

iPad Smart Keyboard, Smart Keyboard Folio, Smart Cover, and Smart Case—polyurethane

To clean your polyurethane Smart Keyboard, Smart Keyboard Folio, Smart Cover, or Smart Case, first remove it from the iPad. Use a soft, slightly damp, lint-free cloth. Wipe the front and the inside with a soft, lint-free cloth.

Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean this product.

iPad Smart Cover and Smart Case—leather

The iPad leather cover/case is made from natural leather. Its appearance will change as you use it. It might acquire a patina and might change color due to the oils from your skin and direct sunlight, further enhancing the natural look.

Cleaning the leather might affect its color. If you choose to clean the leather, first remove the cover/case from your iPad. Use a clean cloth with warm water and mild hand soap to gently clean the leather. Wipe the outside and the inside with a soft, lint-free cloth to remove any dirt. You can also use a mild cleaner along with a dry clean cloth. Mild cleaners or conditioners might help remove some stains but might also change the color of the leather.

Keep your iPad leather cover/case away from prolonged intense sunlight, heat, and humidity. Exposure to water, oil, makeup, and dyed materials (such as denim) can stain tanned leathers.

iPad Silicone Case

To clean your iPad Silicone Case, remove your iPad from the case. Use a soft, slightly damp, lint-free cloth to wipe the outside and the inside of the case. Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean the iPad case.

Clean Mac Manually

iPad

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Handle your iPad with care to maintain its appearance. If you're concerned about scratching or abrasion, you can use one of the many cases sold separately. To clean iPad, unplug all cables and turn off iPad (press and hold the Sleep/Wake button, and then slide the onscreen slider). Use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, compressed air, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPad. iPad has an oleophobic coating on the screen; simply wipe iPad's screen with a soft, lint-free cloth to remove oil left by your hands. The ability of this coating to repel oil will diminish over time with normal usage, and rubbing the screen with an abrasive material will further diminish its effect and might scratch your screen.

iPod

iPod touch

To clean iPod touch, unplug all cables and turn off iPod touch (press and hold the Sleep/Wake button, and then slide the onscreen slider). Then use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, compressed air, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPod touch.

iPod classic

To clean iPod classic, unplug all cables, turn iPod classic off, and slide the Hold switch to HOLD. Then use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, compressed air, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPod classic.

iPod nano

To clean iPod nano, unplug all cables, turn iPod nano off, and slide the Hold switch to HOLD. Then use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, compressed air, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPod nano.

On iPod nano 6th generation, which has no hold switch, you need to press only the Sleep/Wake button to turn the device off before cleaning.

iPod shuffle

To clean iPod shuffle, unplug all cables, turn it off (slide the switch to OFF), and use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, compressed air, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPod shuffle.

iPod mini

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To clean iPod mini, unplug all cables, turn iPod mini off, and slide the Hold switch to HOLD. Then use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, compressed air, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPod mini.

Clean My Mac Free

Learn more

Cleanmymac User Manual

Learn how to disinfect the Apple internal or external keyboard, trackpad, and mouse.
For more information on cleaning, handling, and working with your Apple Product, please refer to the User Guide that came with your product or download a copy.